![]() ![]() ![]() ![]() I follow the document and here are the steps I took after inserting the recovery disc and shutting down the computer and removing all connected devices and cable:ġ. I assume the recovery disc is good as I made it following the process when I first bought the computer, but I never used it. Since the computer still works, I think the HDD is good. The antivirus software doesn't detect any virus either. I have done routine clean up but it doesn't seem to help much. It still functions but it's a pain to wait for it to start, to start an application or open a webpage. Sorry I forgot to answer this in my last post - the reason I wanted to reset the computer to factory default is that over the years of using it, it has become extremely slow.
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